NY Plumbing Supply

Last Updated: July 15, 2023

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

We may collect personally identifiable information such as:

• Name, postal address, email address, telephone number
• Billing and payment information, including credit card details
• Order history and preferences
• Account credentials (username and password)
• Professional information (for contractors and business customers)

Non-Personal Information

We may also collect non-personal information, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent on pages, clicks)
• Referring website addresses

2. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support and responding to inquiries
• Sending transactional emails and order confirmations
• Communicating about promotions, new products, or other updates (with your consent)
• Improving our website, products, and services
• Analyzing usage patterns and trends
• Protecting against fraudulent transactions and unauthorized access
• Complying with legal obligations

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: Third-party companies and individuals who provide services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
• Business Partners: Trusted companies with whom we collaborate to provide products or services.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website, enabling core functions like page navigation and access to secure areas.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. You can find information on how to manage cookies in your browser's help section or through sites like www.allaboutcookies.org.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information we hold.
• Rectification: You can ask us to correct inaccurate personal information or complete incomplete information.
• Erasure: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information in certain circumstances.
• Data Portability: You can ask us to transfer your personal information to another organization or directly to you.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information outside of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

NY Plumbing Supply
87 Harrison Drive West
William, W10 6DY
New York, USA

Email: privacy@poep.xyz
Phone: +443849539614